Indore, M.P. — August, 10, 2018 — Basecamp Startups Pvt. Ltd., the makers of dynamic apps Scout & FleetPro, have added a new account from the southern part of India to their steadily growing list of clientele. BST air conditioning & refrigeration, an emerging air conditioning company from Kerala, has brought aboard Scout to manage its field sales personnel as well as service & repair technicians, and improve the overall operational efficiency. The said company, which is in the first year of its inception, is rapidly growing and has already made a mark in its industry in South India.
As BST air conditioning started growing, it quickly identified its requirements, which were mainly regarding efficiently managing the field sales team and the service & repair technicians. Talking about their service & repair business in particular, the problems faced by the company were with tracking the real-time location and attendance status of the technicians, status of the tasks, on-field distance travelled by them in a day, amount of time spent on a particular visit, service update, their plans, & routes, customer feedback, etc. The company also had an active field sales team to sell electronic equipment in the market, and the management wanted a tool to track the sales reps’ movements, attendance, and actual number of visits made.
The search ended at Basecamp Scout, which comes with specific functionalities for tracking the sales reps as well as the service & repair technicians. With Scout, the company can now check, track and get notified of their team’s activities, anywhere & anytime. Its built-in capabilities empower them to digitize their field force’s working - right from marking attendance, geo-location tracking, task management, digital forms, to reports etc.
At the same time, Scout is also useful to their technicians who go out to repair or install an electronic equipment. They can now update daily work records, manage reimbursements and claims, record events contained within a specific job, maintain historical records of a particular job, manage attendance, and other employee-related details. Same goes with their field sales reps, as they too can manage sales records, appointments, share data with the managers in real-time, mark their attendance directly from the field, get precise directions to appointment locations, etc.
Basecamp Startups Pvt. Ltd. (BSPL) is a breeding ground for innovative ideas and enterprise-level technology products that solve critical business problems. An initiative by promoters of BatchMaster Software Pvt. Ltd., who have over 30 years’ rich experience in ERP & technology domain under their belt, BSPL focuses on delivering long-term value to its customers through its wide range of quality software applications. BSPL has always strived towards identifying innovative technological products and developing those products right through the conception phase to creation.